Chapter 1: Fear »

Videos »

• 1. Fear of Inanimate Objects (2:15)
• 2. The Body Language of Fear (2:04)
• 3. Counterconditioning to the Car (2:17)
• 4. Fear and Aggression (3:31)
• 5. How and How Not to Greet a Dog (2:30)
• 6. A Fearful Australian Cattledog (2:00)

Chapter 2: Dominance vs. Unruly Behavior »

Videos »

• 1. Dominance-Related Behavior or Something Else? (1:12)
• 2. Unruly Behavior Can Develop Into Aggression (2:43)
• 3. Teaching Dogs to Learn to Earn (2:37)

Chapter 3: Classical Conditioning (a.k.a. Associative Learning) »

Videos »

• 1. Kitten Classically Conditioned to the Sounds of a Can Opening (0:27)

Chapter 4: Conditioning Basics (Learning By Trial and Error) »

Videos »

• 1. Operant Conditioning Demonstration: Shaping a Dog to Step Into a Box (3:02)
• 2. Shaping Demonstration: Teaching a Dog to Summersault (1:25)
• 3. What's My Motivation? (1:16)
• 4. Communication: What Your Dog Cares About (1:18)

Chapter 5: Methods of Behavior Modification »

Videos »

• 1. Habituation to Captain Kirk (0:53)
• 2. Classical vs. Operant Counterconditioning (1:36)
• 3. Tips for Giving Treats (0:52)
• 4. Counterconditioning to Grooming (Crude Version) (1:03)
• 5. Counterconditioning: A More Refined Version (4:12)
• 6. Counterconditioning to Petting 1 (1:54)
• 7. Counterconditioning to Petting 2 (1:33)
• 8. Operant Counterconditioning to a Dog-Aggressive Dog (4:51)
• 9. Flooding vs. Counterconditioning: Dog Who Is Fearful of Metal Gates (2:45)
• 10. Does Giving Treats Reward Aggression? (2:35)

Chapter 6: Preparing Pets for the Hospital Visit »

Videos »

• 1. Crate Training-Using Toys as Reinforcers (1:23)

Handouts »

• Training Cats to Love Their Crates (PDF)
• Training Dogs to Love Their Crates (PDF)
• Training Dogs and Cats to Love Car Rides (PDF)

Chapter 7: Preparing the Environment for the Pet's Visit »

Videos »

• 1. The Effect of Waiting Room Design (0:39)

Chapter 8: Exam Room Tips »

Videos »

• 1. A Cat Shows That He's More Comfortable in His Carrier (0:21)
• 2. When to Avoid Scruffing (0:37)

Chapter 9: Moving Dogs Around the Facility »

Videos »

• 1. Removing Dogs From Their Kennel (2:40)
• 2. Removing an Aggressive Cocker Spaniel From a Kennel (3:20)
• 3. Removing an Aggressive Terrier From a Kennel (2:19)
• 4. Removing Fearful Dogs From Cages (1:10)
• 5. Picking Up Small Dogs (2:12)

Chapter 10: Transporting Cats Within the Hospital »

Videos »

• 6. Blanket Wrapping a Loose, Difficult Cat (0:48)

Chapter 11: General Handling Principles »

Videos »

• 1. The Importance of a Comfortable Exam Site (0:19)
• 2. The Importance of Controlling a Dog's Movement (1:06)
• 3. Supporting a Dog Through Position Changes: From Standing to Lateral (0:30)
• 4. Rotating a Dog's Hip (1:25)
• 5. Placing Dogs Onto Their Back in Your Lap (1:57)
• 6. Dogs Can Become Confused When Physically Positioned (0:51)
• 7. Controlling the Dog's Front Legs (1:43)
• 8. Grasping the Upper Leg to Control the Dog (1:10)
• 9. The Importance of Waiting Until the Pet is Calm and Controlled (0:49)
• 10. Using the Appropriate Amount of Restraint (4:01)
• 11. Counterconditioning with Treats (0:36)
• 12. Tailoring the Method to the Animal's Needs (4:11)

Chapter 12: Restraint for Standard Positions in Dogs »

Videos »

• 1. The Importance of Control With the Right Leash Length (1:58)
• 2. Three Methods for Getting Dogs to Sit (1:59)
• 3. Additional Methods for Getting Dogs to Sit (1:09)
• 4. Variations on Head Restraint in Medium and Large Dogs (1:59)
• 5. Down (Sternal Recumbency) Using a Food Lure or Reward (1:19)
• 6. Physically Positioning Small Dogs Into a Down (Sternal Recumbency) (0:31)
• 7. Physically Positioning Large Dogs Into a Down (2:58)
• 8. Placing a Large Dog in a Down: 2 Handlers/No Head Control (0:25)
• 9. Placing a Large Dog in a Down: 3 Handlers/Head Control (0:22)
• 10. Placing a Large Dog in a Down: 2 Handlers/Head Control (1:04)
• 11. From Down to Lateral: Small Dog (0:58)
• 12. From Down to Lateral: Large Dog (The Hip Turn) (2:50)
• 13. From Standing to Lateral: 1 Handler (Small Dog) (0:40)
• 14. From Standing to Lateral: 2 Handlers (Small Dog) (1:05)
• 15. From Standing to Lateral on the Floor: 1 Handler (0:16)
• 16. From Standing to Lateral: Large Dog (0:39)
• 17. From Standing to Lateral: No Head Control (0:24)
• 18. From Standing to Back: 2 Handlers (Small Dog) (1:25)
• 19. Placing Dogs in a Trough on the Floor (0:19)
• 20. From Back to Sit on Lap (0:12)

Chapter 13: Restraining Dogs for Procedures »

Videos »

• 1. Pilling a Difficult Dog (3:41)
• 2. Restraining for Jugular Venipuncture (Small Dog) (1:04)
• 3. Restraining for Jugular Venipuncture on Back (Small Dog) (0:53)
• 4. Restraining for Jugular Venipuncture (Large Dog) (4:16)
• 5. Restraining for Jugular Venipuncture: Problem Hold (Large Dog) (1:04)